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Report Number Missing

Issue

If you receive a complaint about a user that submitted a driver event into LoadMaster where the driver was injured and the report is in LoadMaster but LoadMaster did not assign a report number and is unable to proceed with a claim.

Error Screenshot

Solution

Motor vehicle accidents and personal injuries need to be entered via the Motor Vehicle Accidents screen; this creates a report #.

Checkmark

It also auto creates a Driver Event with the same report #

Motor Vehicle Accidents Screen
Warning

If it is entered as a Driver Event, it does not create a report #

Driver Event Screen